What personal information do we collect from the people that visit our website or app?
When registering on our app, you may be asked to enter your name, email address, mailing address, phone number, credit card or bank account information, social security number or other details to help you with your experience and facilitate your contributions to one or more charities.
When do we collect information?
We collect information from you when you register on our site, contribute to a charity, subscribe to our newsletter, fill out a form or enter information on our app.
How do we use your information?
We may use the information we collect from you in the following ways:
- To personalize your user experience and to allow us to deliver the type of content and recommend charities in which you are likely to be most interested.
- To improve our app in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your donations.
- To send periodic emails regarding your contributions or other products and services.
How do we protect visitor information?
Our app is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We routinely conduct Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user makes a charitable contribution and/or enters, submits, or accesses their information.
All donations and other transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
- Help remember and process your donations.
- Understand and save your user preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you disable cookies in your browser, some features will be disabled. This may include features that make your site experience more efficient and some of our services may not function properly. However, you can still make donations.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act
In accordance with the requirements of CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- Users are able to change their personal information by logging in to their account.
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
We allow third party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not market to or collect personal information from children under 13.
Fair Information Practices
We will take the following responsive action, should a data breach occur:
We will notify the users via email within 7 business days.
We will notify the users via in-app notification within 7 business days.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out penalties for violations. If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org and we will promptly remove you from all correspondence.
125 Caldwell Street
Rock Hill, South Carolina 29730
Last Edited on 2015-07-01